Privacy policy
of SOLVBOT website
- Subject of the Privacy Policy
- This document is the fulfillment of our obligations under the provisions on the protection of personal data, in particular the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC).
- From this document you will learn how and on what terms we process your personal data when you contact us or use our Services. You will learn, among others:
- why we may process your data;
- for what purpose we process it;
- whether you are obliged to provide us with your data;
- how long we store your data;
- whether there are other recipients of your personal data;
- whether we process your data outside the European Economic Area; and
- whether we process your data in an automated manner, including whether we profile it.
- This Policy consists of the following parts:
The first part of the Privacy Policy contains information that we must provide to everyone, regardless of the purpose of data processing.
The second part contains information for a person who uses the Solvbot Website, including contacting us via our contact details provided there.
The third part contains information for a person who sets up an Account on our Solvbot Website and purchases a Service on this Website.
The fourth part contains information for a person who is interested in our offer thanks to marketing activities, also based on the use of social media.
The fifth part contains information for a person who participates in recruitment through our Website.
The sixth part contains information for the person with whom we contact using data from publicly available sources, in particular those made public by the data subject, only contact details related to the possibility of establishing mutual cooperation.
Part I. General information for all Users
Contact details of the controller of your personal data
The controller of your personal data is Solvbot spółka z ograniczoną odpowiedzialnością with its registered office at Lipowa 3/21, 30-702 Kraków, NIP: 6793193562, REGON: 0000818817, tel. +48 573 805 367, e-mail kontakt@solvbot.pl.
In all matters regarding our services, but also the processing of your personal data, you can contact us by e-mail by sending a message to the following address: kontakt@solvbot.pl.
Where do we obtain your personal data from?
The personal information we collect through our site comes directly from you. This happens when:
You are browsing our Website.
You are using our Website.
You send us questions, a request for an offer.
You create an Account on the Website.
You enter into a contract with us for the provision of services via the Website.
You visit our profiles on social networks and contact us via these portals.
What rights do you have in connection with the processing of personal data?
Below we present your rights related to the protection of personal data and the fact of processing your data. The rights that you are entitled to in a specific situation depend on the purpose and on what basis we process your personal data.
What rights do you have in connection with the processing of personal data?
Below we present your rights related to the protection of personal data and the fact of processing your data. The rights that you are entitled to in a specific situation depend on the purpose and on what basis we process your personal data.
Right of access to data
You have the right to obtain information regarding the personal data we hold about you. By submitting a request for access to your data, you will receive information about the processing of personal data, including in particular about the purposes and legal grounds for processing, the scope of data held, entities to which personal data are disclosed and the planned date of their removal.
Right to rectification
You have the right to immediately rectify and/or complete the personal data stored about you. It is our responsibility to ensure that our mutual communication is based on true, complete and up-to-date data.
Right to restriction of processing
You have the right to ask us to limit the processing of your personal data if you dispute the accuracy of the data stored about you, if the processing is carried out without a legal basis or if you have objected to their processing.
Right to delete
You have the right to request the deletion of your personal data stored by us, unless maintaining the data is necessary to ensure freedom of speech, freedom of access to information, fulfillment of an obligation under the law, due to public interest, in order to report or defend against claims or in to exercise rights under the law.
Right to information
If you have declared the right to rectification, deletion or limitation of data processing, we will notify all recipients of your personal data about the method of rectification, deletion or imposition of restrictions on the processing of this data, unless it is impossible to carry out or involves disproportionate effort.
Right to data portability
You have the right to obtain a copy of the transfer data provided to us, which will be sent to you or a third party in a structured, standard, machine-readable format. If you request that these data be sent to another data controller, this will be done, provided that it is technically possible. This right applies only to the situation when we process your data on the basis of your consent or in connection with the performance of the contract.
Right to object
If your personal data is processed on the basis of our legitimate interest, you have the right to object at any time to further processing. We will consider your application in accordance with the rules resulting from the regulations.
Right to withdraw consent
If your data is processed on the basis of consent, you have the right to withdraw it at any time, with future effect. This will not affect the legality of the data processed so far.
Right to lodge a complaint with a supervisory authority
If the processing of your personal data violates data protection regulations or if your data protection rights have been violated in any other way, you can submit a complaint to the supervisory authority. The supervisory authority competent in Poland is the President of the Office for Personal Data Protection in Warsaw (ul. Stawki 2). Before you exercise your right to complain, we encourage you to contact us first so that we can clarify any concerns you may have.
Consideration of the application
If you send us an application for the exercise of a given right, a response to the application will be provided within one month of its receipt. If it is necessary to extend this period, we will inform you of the reasons for such extension.
The response to your request will be provided to the e-mail address from which you will send the request, and in the case of requests sent by letter, by regular mail to the address you indicate, unless the content of the letter indicates the desire to receive feedback to the e-mail address (in in this case, please provide an e-mail address).
Links to other sites
Where we provide links to websites of other entities, this Privacy Policy does not apply and does not describe how this entity processes your personal data. We encourage you to familiarize yourself with the relevant privacy policies of these entities located on their websites.
Cookie files
As almost all websites, our website also uses cookie files.
Cookies that are used to ensure the functionality, security and availability of the website are necessary for the proper operation of the website. Thanks to these files, we know that you have accepted our Privacy Policy and Cookie Policy. We use these files based on our legitimate interest.
We also use cookies for analytical and marketing purposes. Thanks to them, we can measure the effectiveness of advertisements based on the analysis of actions taken by users on the website. We use tools that enable such functionality based on your consent.
You can read more about how we use cookies and how to change your cookie preferences on the Cookie Policy page.
Google Analytics
On our website, we use tools from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, Google Analytics, which enable us to collect statistical information about your use of the website, such as IP address, device type, browser type. We do this to be aware of, among other things: about the number of users using our website. This information is only processed in a way that does not allow us to directly identify anyone. Remember, however, that Google may process your data on a server in the United States. In these cases, Google may process your personal data outside the European Economic Area, but this is done on the basis of the so-called standard contractual clauses, provisions of the contract concluded between us and Google, which guarantee an adequate degree of secure processing of your personal data.
If you are interested in details related to data processing under Google Analytics, we encourage you to read the explanations prepared by Google here.
LinkedIn Insight Tag
On our website, we use marketing tools available as part of the LinkedIn website and provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2. LinkedIn Insight Tag, as this is the name of this tool, allows us to collect data regarding visits to our website, including the address URL, referrer, IP address, device and browser information, and timestamp. IP addresses are shortened or encrypted.
LinkedIn does not provide users’ personal data, but only provides reports and alerts (which do not reveal users’ identities) regarding the recipients of the website and the effectiveness of advertisements. It also allows us to retarget ads to website visitors. Thanks to this, you can receive personalized advertisements outside our website.
With the help of account settings, LinkedIn users can control how personal data is used for advertising purposes.
Marketing newsletter
We use marketing tools that enable us to send our Newsletter, in which we present our current activities and interesting offers for Clients.
Meta Ads
We use marketing tools available on Facebook and provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Dublin. As part of these tools, we direct advertisements to you on Facebook. You can read more about our use of this tool in the Cookie Policy, available here.
Youtube
On the Website, we can use the Youtube platform, which is owned by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, in order to post videos on our website.
Vimeo
On the Site, we may use the Vimeo platform, which is owned by Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, to host videos on our site.
Profiling
In order to provide the most advantageous, tailored, personalized offer for our Clients and Users and for the purposes necessary to conclude or perform a contract between the data subject and us, and also in the event of the explicit consent of the data subject, we may use “profiling”, which means a form of automated processing of personal data, which consists in the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects regarding personal preferences and interests. Decisions as to sending a personalized offer or other benefit are made automatically on the basis of criteria such as gender, date of birth, website addresses where activities have been carried out, number and frequency of activities carried out. After determining the fulfillment of the criteria, the IT system automatically sends information about the granted benefit, e.g. a discount. The granted benefit can be used on the terms set out in the information on its granting or resigned from it. In the case of data processing for direct marketing purposes, including profiling, processing based on our legitimate interest, for scientific, historical and statistical research purposes, data subjects have the right to object, due to the particular situation of the data subject. We do not make decisions based solely on automated processing, including profiling, which significantly affects the data subject.
Server logs
Using the website involves sending queries to the server where the website is stored. Each query addressed to the server is saved in the server logs.
Logs include e.g. IP address, server date and time, information about the web browser and operating system. Logs are saved and stored on the server. The data stored in the server logs are not associated with specific people using the website and are not used for identification purposes.
Server logs are only auxiliary material used to administer the website and their content is not disclosed to anyone except persons authorized to administer the server.
The data on the server is stored and processed by the Kei.pl system.
Changes to the Privacy Policy
The Privacy Policy is subject to periodic verification and updating, if necessary. Below you can read the changes made so far, if such changes have been made.
On…………………. we have published this version of the Privacy Policy.
Part II. Data processing as part of using the Website
Below we present the rules for the processing of personal data (including the IP address or other identifiers and information collected via cookies or other similar technologies) that apply when you use the Website and you are not a registered user of the Website (i.e. you do not have an Account on the Website and you do not use our Services).
For what purpose do we process your data?
We process your personal data to provide electronic services in the field of providing you with the content collected on the Website, as well as for analytical and statistical purposes.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- in order to provide electronic services in the scope of providing you with the content collected on our Website – then the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);
- in order to answer your inquiry, sent by e-mail or by phone – then the basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR), consisting in informing about our activities and responding to customer inquiries;
- for analytical, statistical and marketing purposes – then the legal basis for processing is your consent (Article 6(1)(a) of the GDPR);
- in order to possibly establish and pursue claims or defend against them and to ensure the security of your data – the legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR) consisting in the protection of our rights.
How long do we process your data?
We will process your personal data for as long as it is necessary to achieve the purposes described in this Privacy Policy, in particular to fulfill our contractual and statutory obligations.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that will be able to participate in the processing of your data, will be our trusted subcontractors – IT service providers in the field of data hosting and business mail services and companies whose statistical, analytical and marketing tools we use, indicated in Part I of this Privacy Policy.
Your personal data- including the IP address, other identifiers and other information, are collected via cookies or other similar technologies when you connect to our Website.
You can read more about how we use cookies and how to change your cookie preferences on our Cookie Policy page.
Other relevant information
Your data may be processed outside the European Economic Area – Google may process your data on a server in the United States. In these cases, Google may process your personal data outside the European Economic Area, but this is done on the basis of the so-called standard contractual clauses, provisions of the contract concluded between us and Google, which guarantee an adequate degree of secure processing of your personal data.
What rights do you have?
Your rights are indicated in Part I of this Privacy Policy.
Part III. Data processing as part of using the Account on the Website and purchasing the Service on the Website
Below we present the principles of personal data processing that apply when you create an Account on our Website.
For what purpose do we process your data?
We process your personal data to ensure that you can use all the functionalities of our Website.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- in order to set up an Account and provide our Services – the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);
- in order to fulfill our statutory obligations as an controller, resulting in particular from tax and accounting regulations – the legal basis for processing is the fulfillment of our legal obligation (Article 6(1)(c) of the GDPR);
- in order to handle complaints – then the legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR);
- in order to possibly establish and pursue claims or defend against them – the legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR), consisting in the protection of our rights and the need to ensure data security.
How long do we process your data?
We will process your data until your consent is withdrawn, and in the scope of activities aimed at concluding a contract, for the duration of the contract, the limitation period for claims, the period resulting from legal regulations determining the storage time of accounting documents.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that will be able to participate in the processing of your data, will be our trusted subcontractors – IT service providers in the field of data hosting and business mail services, as well as entities whose activities are auxiliary to our activities, in particular including in particular entities such as banks and payment operators, entities providing accounting, legal, auditing and consulting services.
The nature of providing the data
Providing your data is voluntary, although the data marked as mandatory is required for registration, and failure to provide them results in failure to complete the registration process.
Other relevant information
Your data will not be processed outside the European Economic Area.
What rights do you have?
Your rights are indicated in Part I of this Privacy Policy.
Part IV. Data processing as part of the marketing activities of the Website
Below we present the principles of personal data processing that apply when you use and communicate with us using our profiles on social networking sites – Facebook, Instagram and LinkedIn (referred to as “fanpages” or “profiles”). On our fanpages, we publish and share content, offers and recommendations of our services on an ongoing basis, as well as in the event that you decide to subscribe to our marketing Newsletter.
For what purpose is your data processed?
We process your data only in connection with maintaining our profiles in social media, including to inform you about our activity and to promote various types of events and services, as well as to communicate with you via the functionalities available in social media.
Remember that social network controllers record your activity using cookies and other similar technologies every time you interact with our fan pages and other LinkedIn, Facebook and Instagram websites. Fan page controllers have access to general statistics about your (as a fan page visitor) interests and demographic data (such as age, gender, region). As part of using social networking sites, the scope and purposes of data processing in social networking sites have been defined by the controllers of these sites.
We process your data regarding the name and e-mail address provided by you as part of our marketing newsletter in order to send you commercial information, including information about the latest promotions or offers via e-mail.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- our legitimate interest (Article 6(1)(f) of the GDPR) consisting in promoting our own brand and building and maintaining a community associated with the brand;
- Your consent to the creation of data for website statistics on LinkedIn, Facebook and Instagram (Article 6(1)(a) of the GDPR);
- Your consent to receive our Marketing Newsletter (Article 6(1)(a) of the GDPR).
How long do we process your data?
We will process your personal data for as long as it is necessary to achieve the purposes described in this Privacy Policy, in particular to fulfill our contractual and statutory obligations, unless you withdraw your consent to the processing of your data earlier.
The following websites: LinkedIn, Facebook and Instagram process your data when using our fanpages for their own purposes, not covered by this Privacy Policy. We have no influence on the activities of these websites related to the aforementioned data processing. In this regard, we refer to the privacy policies of individual social networking sites:
Facebook Data Policy.
Instagram Data Policy.
LinkedIn Data Policy.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that will be able to participate in the processing of your data when using our social media, will be our trusted subcontractors – IT service providers in the field of data hosting and business mail services, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, which administers the social networking sites Facebook and Instagram, and LinkedIn Ireland Unlimited Company (an Irish company), which administers the LinkedIn Service.
The recipient of your personal data will also be our subcontractor responsible for handling the marketing Newsletter.
The nature of providing the data
Your personal data – including IP address, other identifiers and other information are collected via cookies or other similar technologies when you connect to our fanpages.
As part of using our fanpages, the scope and purposes of data processing on social networking sites are determined by the controllers of these sites.
In this regard, I refer to the privacy policies of individual social networking sites:
Facebook Data Policy.
Providing your personal data for the purposes of the marketing newsletter is voluntary and necessary if you subscribe to this newsletter and agree to the processing of personal data for this purpose. You may withdraw your consent at any time by clicking the appropriate link in the message we sent or by sending an e-mail to the following address kontakt@solvbot.pl.
What rights do you have?
Your rights are indicated in Part I of this Privacy Policy.
Part V: Processing of data of persons participating in recruitment via the Website
Below we present the rules for the processing of personal data if you participate in recruitment via our Website.
For what purpose is your data processed?
We process your personal data to assess your qualifications to work in our team; assess your abilities and skills needed for the job; choose the right person to work with us. We process your data in order to participate in an individual recruitment process or in order to participate in future recruitment processes, provided that you give your additional consent by ticking a voluntary checkbox.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- necessity to fulfill the legal obligation imposed on the controller, i.e. art. 6 sec. 1 lit. c) GDPR – the purpose and scope of personal data processing results from applicable law, in particular from art. 221 2 of the Act of June 26, 1974, the Labor Code – if the basis for our cooperation is to be an employment contract;
- Your consent, expressed by sending us a wider range of data than required by law – art. 6 sec. 1 lit. a) GDPR;
- the necessity to take action at the request of the data subject, before concluding the contract, i.e. art. 6 sec. 1 letter b) of the GDPR – if the basis for our cooperation is to be a civil law contract.
How long do we process your data?
We will process your personal data for the period necessary to select the best candidate, in particular: for the duration of a given recruitment, i.e. from the moment you submit your application until its completion, and after its completion for the period provided for by generally applicable law:
- in the case of positions for which we are constantly recruiting or submitting an application without indicating the position – no longer than 1 year from the date of receipt of the application;
- in the case of positions for which we conduct individual recruitment, the purpose of which is to select one person for a given position – for the duration of the recruitment process, no longer than 3 months after its completion;
- if you have consented to the processing of data for the purposes of future recruitment – for a period of 2 years from the moment of consent, but no longer than until its withdrawal.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that will be able to participate in the processing of your data will be our trusted subcontractors – IT service providers in the field of data hosting and business mail services, subcontractors providing recruitment services, provided that we decide to use the services of such subcontractors.
The nature of providing the data
Providing your personal data is voluntary, but necessary to participate in the recruitment process. Failure to provide data will result in the inability to participate in the recruitment process.
What rights do you have?
Your rights are indicated in Part I of this Privacy Policy.
Part VI: Processing of data from publicly available sources
The following information applies to the person we contact using data from publicly available sources. This happens when you make your contact details publicly available in such a manner that anyone can see them (e.g. by posting them on the firm’s corporate website). The aim of our activity is to support law firms in increasing work productivity and automating and properly managing the legal process, which is why we can contact you to offer you cooperation that meets your expectations.
For what purpose is your data processed?
We process initial contact details in order to contact you and obtain information on whether you are interested in mutual cooperation. In the case of a positive answer, we process your data in order to offer you a cooperation offer. In the case of a negative answer, we stop processing your data.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- a) our, but also your, legitimate interest – in terms of basic contact details that you make publicly available on the Internet. We have a legitimate interest in contacting you and asking you about the possibility of cooperation that may be beneficial for both parties. Data processing on this legal basis takes place on the basis of a previously carried out so-called test of a legitimate legal interest, which has shown that contacting you in order to propose a product offer that increases the productivity and efficiency of the lawyer’s work is beneficial for you.
- b) Your consent to the processing of personal data expressed during telephone, e-mail or other document communication, to the processing of your data in the future in order to present you the cooperation offers.
How long do we process your data?
We process basic contact details obtained directly from you or from generally available sources only for the period necessary to establish contact, but not longer than 3 months.
If you agree to receive cooperation offers from us, we will process your data until you withdraw your consent.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that participates in the processing of your data, are our subcontractors, IT service providers.
We also use a tool from Hubspot Inc.
Source of obtaining personal data
We obtained your basic contact details from the Internet, most often from your corporate office website.
What rights do you have?
Your rights are indicated in Part I of this Privacy Policy. In particular, remember that you have the right to object to the processing of your data on the basis of a legitimate legal interest, and in the case of data processing based on consent, to withdraw it at any time, e.g. by writing to the address _________________________, which will not affect the processing that took place yet.
Other relevant information
Your data will not be subject to automated processing or profiling. Your data will not be processed outside the European Economic Area, except for the data processed in our CRM. HubSpot Inc. is an American company that may process data outside the EEA, but doing so based on the mechanism of standard contractual clauses ensuring adequate security for your personal data.
